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Mac
1913 TopicsDropbox Finder Extension doesn't work and I have no Dropbox context menu items on new installation
I just installed to Mac OS Tahoe. I no longer have the "Make Available Offline" Feature available to me when I right click on a folder. All of the Dropbox list items are now gone. There's no way to push any folder to sync. When I go into system settings - general - login items & extensions - extensions - Dropbox, the "Dropbox Finder Extension" button seems to automatically turn off after I turn it on.414Views1like22CommentsDropbox mails says I'm out of space, but I'm using only 17%.
Dropbox Plan Basic Device Macbook Air M2 Operating System/Browser (if using the web) MacOS 26.0.1 Dropbox App Version (if using the app) Question or Issue Some time ago Dropbox notified my that my storage was above threshold because another user shared some huge files with me. I quickly deleted those files and several other and now my storage use is now down to 16,64%. However, Dropbox keeps sending me mails insisting that I need to upgrade my plan in spite of my low storage usage. It been a few weeks since I lowered my usage to 16,64% but the out of space-mails keep coming. How do I make this stop? Support rejects my question and has closed the ticket #25687729: Submission from Get HelpSolved185Views0likes8CommentsSyncing is suddenly very slow/stopped after the last desktop app update
Device M4 MacBook Pro Operating System/Browser (if using the web) Sequoia 15.7.1 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Synching... (does not say how many files) Question or Issue As of the last update to the dropbox app (Sept 27) synching is hanging and/or extremely slow. The files that need to be synched are small and should synch very fast. They come essentially instantaneously when I download them from the web interface--but synching within the Dropbox app is slow/stuck. Here's an example of what I see in Finder--the partial download circle remains stuck in that position indefinitely. This makes Dropbox essentially unusable. Restarting Dropbox (and then later the entire computer) did not fix this. According to GoogleSpeedtest I have a network speed of 474.5 Mbps download 562.7 Mbps upload, so it's not the internet connection. This is very clearly a Dropbox-only problem and it is very frustrating.Solved340Views2likes16CommentsThe Dropbox app doesn't start up on macOS Tahoe 26.0.1.
Dropbox App Version (if using the app) 233.4.4938 Syncing Status Doesn't start Question or Issue My dropbox doesn't connect anymore. It does not even start. I'm on Mac OSX Tahoe 26.0.1 Dropbox version: 233.4.4938 Can someone please help me out...762Views2likes24CommentsHow to view the full date in a directory listing on the site?
Device Web Operating System/Browser (if using the web) Firefox/Chrome MacOS Question or Issue How do I view full dates, not relative dates, when listing files and folders? So basically: <filename> <type> <2025-11-30 21:55> Not "one hour ago" nor "six months ago" Relative dates mean nothing to my use cases.40Views0likes5CommentsThe Dropbox app throws a startup error on MacOS 13.7.1.
After about 15 years using Dropbox on my iMac (now with OS Ventura 13.7.1), for the first time it is giving me an error message right after it starts up. It immediately closes after an error. Tried rebooting the iMac multiple times already, and did a reinstall downloading the lastest version from Dropbox website, nothing worked. Important information: nothing changed on my MacOS install in the last few days to provoke this kind of behavior from Dropbox app. Nothing changed on my personal home network, neither on my firewall and no new routers/modem, no new network settings to create this problem. Didnt install any new app on my iMac lately that could have affected Dropbox install. I would greatly appreciate if someone could PLEASE help me solve this. Im really lost, cause Dropbox has been working perfectly for me on both my Windows and Mac machines for over 10 years now!! Heres the error message: This pops up one or two seconds after the Dropbox icon appears on the top bar. After the error message appears, Dropbox freezes and I cant even access the settings option to try some solution. The app closes right after i click on "OK". Here´s the transcription of the error log file the above message box gives me: Any HELP, please???31Views0likes3CommentsI can't open files on my Mac, after updating the app.
Device MacBook Air Operating System macOS Sequoia 15.6.1 Dropbox App Version 237.4.5655 Question or Issue Installed an update to the app yesterday, now I can't open some of the files (see screenshot). Some files I can open, some I can't. I can open them in the browser-version. Any ideas how to fix this?Solved30Views0likes3CommentsFinder context menu missing for Dropbox files on macOS
Hi everyone — after migrating from an iMac to a Mac mini 2024 (M4, 32GB), Dropbox sync works but Finder integration is gone. I first saw this on macOS Sequoia 15.5 and I’ve since updated to macOS Tahoe 26.1 with no change. Online-only files in my Dropbox folder show as 0 KB and download/open fine on double-click, but there are no Dropbox right-click options in Finder (no “Make available offline”, no “Online-only”, no Dropbox submenu). Tried: enabling Dropbox File Provider in Login Items & Extensions, granting Full Disk Access, relaunching Finder/rebooting, and full uninstall + reinstall from Dropbox .dmg. Still missing. I even contacted Dropbox Support and they haven't given me any solutions yet. Has anyone found a fix or workaround to restore the Finder context menu actions? Thanks!122Views0likes8CommentsThe desktop app always shows as syncing on Mac OS
I have strange syncing behaviour on my MacBook M3 running Tahoe V26.1 Dropbox build 237.4.5655 In general, syncing seems to be working, but syncing never stops. If I change 2 files and monitor the sync activity, it shows 2 files being synced, then one named file, then just “syncing”, which never goes away. If I pause syncing, then restart, it shows “Syncing 1 file”, but no name, for about 20 seconds, before returning to the simple “Syncing” message. The icon in the menu bar always shows the syncing wheel. Any help much appreciated!Solved46Views0likes8Comments