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1809 TopicsShould I upgrade to File Provider on my second Mac?
I have been using Dropbox for a good number of years. However, I'm still an older, make that mature ;) LOL, beginner in Dropbox and many tech matters. On my main desktop Mac, I see in Dropbox Preferences that I'm eligible for File Provider but it appears that I have not used it. I assume but only vaguely remember making a conscious decision. Now I'm just setting up a new travel Mac from scratch (not migrating or transferring files) and on that Mac it says in Preferences that I'm using File Provider and gives a link if I want to opt out. Do I want to opt out of File Provider on this second Mac? I don't know what File Provider does but I'm guessing that both computers should be set the same to either not use it or use it. FWIW, I have sync state set to Available offline and I use Dropbox for all my docs/files but also use a backup program (CCC). I see that the Dropbox folder location on the two Macs is slightly different though they are running the same Mac OS (Sequoia 15.5) Would appreciate and need some help from Dropbox experts. Thank youSolved33Views0likes3CommentsI migrated my old Dropbox folder to my new Mac, but the Dropbox app created a new one.
Just want to say that migrating from one Mac to another while having Dropbox leads to nothing but misery and delays. I just spent 30 hours migrating a TB+ of data from one Mac to another via a Time Machine backup and Apple's migration tool. Including all of my Dropbox files. (i.e., 85% of that data.) What does Dropbox do? Create a new Dropbox folder--rather than look for the folder named "Dropbox" that's in the same place that all Dropbox folders have been since the dawn of time--and start trying to download over wifi ALLLLLLL of the files I just spent 30 hours copying. I think, there MUST be an easy way to get Dropbox to recognize the existing folder. I find several help articles, several forum posts, I uninstall and reinstall Dropbox, and this time, what does it do? Does it recognize the folder? Nope! It instead DELETES that folder and begins RE-DOWNLOADING all of the files over wifi AGAIN. I'm sorry, I know we're asking Dropbox to perform magic on some level--keep all of our files synced across multiple devices of varying types--but is it too much to ask that the installer app LOOK FOR A FOLDER THAT'S ALREADY NAMED "DROPBOX" before it decides to start completely from scratch and download every single file? Maybe do a systemwide search and have a popup for the user that says, "Hey, I found THIS folder that's named 'Dropbox' ... do you want me try to use this folder as your Dropbox folder?" Sorry for the rant, but my god. Just wasting days and days of my life here.55Views0likes5CommentsTime Machine cannot back up because some Dropbox files have not finished syncing
I am running Dropbox on a MacBook Air M2 running Sequoia 15.5. When I opened up the Mac this morning, it prompted me to update the Dropbox app - which I did. I now find that Time Machine will not backup with the message Time Machine cannot back up because some Dropbox files have not finished syncing. I've tried quitting Dropbox, taking it out of the login items and restarting, but it makes no difference. Before I just delete Dropbox (I only use it for a small number of files shared with others), is there anything I can try?49Views0likes4CommentsGetting "Couldn't Start Dropbox" error on Mac
I've been trying to launch the DB app on my Mac mini and have been receiving a "Couldn't Start Dropbox" error. I've tried a number of reinstalls, advance reinstalls, some commands in Terminal, and read other threads with similar problems but it sounds like the devil is in the details. So I thought I'd post the error log and see if the community can help. Perhaps a fresh start and set of eyes will help. Here's the error log output. Thanks! bn.BUILD_KEY: Dropbox bn.VERSION: 226.4.5094 bn.constants.WINDOWS_SHELL_EXT_VERSION: 79 bn.is_frozen: True machine_id: 50744088-7888-548f-b140-1bd18166aabf pid: 2264 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='tsnouffer', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ty Snouffer', pw_dir='/Volumes/Juno/external_home', pw_shell='/bin/zsh') effective_user_info: pwd.struct_passwd(pw_name='tsnouffer', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Ty Snouffer', pw_dir='/Volumes/Juno/external_home', pw_shell='/bin/zsh') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Volumes/Juno/external_home' appdata: '/Volumes/Juno/external_home/.dropbox/instance1' real_path='/Volumes/Juno/external_home/.dropbox/instance1' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: None not found parent not found sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/3j/tkq3s3gx61jfjqvr8jv5mr600000gn/T' real_path='/private/var/folders/3j/tkq3s3gx61jfjqvr8jv5mr600000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5888, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 187, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 874, in result File "desktop/dropbox/trace.py", line 302, in newfn File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 308, in _completion_domains File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 300, in set_result_or_convert_exception File "desktop/dropbox/foundation/futures/basic.py", line 704, in set_result File "desktop/dropbox/foundation/futures/basic.py", line 667, in _on_post File "desktop/dropbox/foundation/futures/basic.py", line 1069, in _stage1 File "desktop/dropbox/foundation/futures/basic.py", line 933, in _when_done File "desktop/dropbox/foundation/futures/basic.py", line 1088, in _stage2 File "desktop/dropbox/foundation/futures/basic.py", line 704, in set_result File "desktop/dropbox/foundation/futures/basic.py", line 667, in _on_post File "desktop/dropbox/foundation/futures/basic.py", line 1050, in _stage1 File "desktop/dropbox/foundation/futures/basic.py", line 421, in _then_callback File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 876, in _init_completion File "desktop/dropbox/trace.py", line 302, in newfn File "desktop/dropbox/sync_root/handlers/macos/file_provider.py", line 820, in _init_completion_inner dropbox.mac.internal.MacError: [Errno 19] Error Domain=NSPOSIXErrorDomain Code=19 "Operation not supported by device"Solved33Views0likes3CommentsThe desktop app is failing to sync on Mac
My Dropbox fails to sync uploads. I can restart it, and then it wakes up and syncs. I am using Sequoia 15.5 (24F74). It generally seems to sync downloads. However, the message about Dtropbox being up-to-date is generally wrong, and can't imagine how the Dropbox coders can ignore the fact that it is nearly always wrong!16Views0likes1CommentDesktop app stuck on "Connecting Components" during an update on macOS
Yesterday the Dropbox app notified me it needed to change locations on my Mac from Favorites to Locations. I left it running over night and it still wasn't done. I quit the application, uninstalled and re-installed it and I still can't access any of my files through the app. I've attached a picture of the message. Also, before anyone asks, my firewall isn't even up (probably a bad thing) so that won't solve the issues.68Views0likes4CommentsCouldn't start Dropbox error on Mac15.5
Nothing seems to get it back to work. Says contact support with following info; bn.BUILD_KEY: Dropbox bn.VERSION: 226.4.5094 bn.constants.WINDOWS_SHELL_EXT_VERSION: 79 bn.is_frozen: True machine_id: f15a1b8b-6a40-5adf-ad68-d52d728a9996 pid: 1393 ppid: 1 uid: 501 user_info: pwd.struct_passwd(pw_name='zemain', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='zemain', pw_dir='/Users/zemain', pw_shell='/bin/bash') effective_user_info: pwd.struct_passwd(pw_name='zemain', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='zemain', pw_dir='/Users/zemain', pw_shell='/bin/bash') euid: 501 gid: 20 egid: 20 group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root']) DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/zemain' appdata: '/Users/zemain/.dropbox/instance2' real_path='/Users/zemain/.dropbox/instance2' mode=0o40700 uid=501 gid=20 parent mode=0o40700 uid=501 gid=20 dropbox_path: '/Volumes/816 /Dropbox' real_path='/Volumes/816 /Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40777 uid=0 gid=0 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/2t/2c0bzwxs1zv4p8xswm5lk2rh0000gn/T' real_path='/private/var/folders/2t/2c0bzwxs1zv4p8xswm5lk2rh0000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/fs_api/lifecycle.py", line 235, in client File "desktop/dropbox/fs_api/lifecycle.py", line 283, in _create_thin_client File "desktop/dropbox/fs_api/fs_api_adapter.py", line 50, in __init__ File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__ fs_api_python.FsApiError: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied" The above exception was the direct cause of the following exception: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 987, in wrapper File "desktop/dropbox/client/main.py", line 7322, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 306, in _wrapped File "desktop/dropbox/client/main.py", line 6709, in _init_components_for_account File "desktop/dropbox/client/main.py", line 6630, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 212, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 243, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 300, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 242, in __init__ File "../mac_x86_64_dropbox_virtual_env/lib/python3.8/functools.py", line 967, in __get__ File "desktop/dropbox/fs_api/lifecycle.py", line 259, in client dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied"28Views0likes1CommentDo i need Dropbox on File Provider? Can I enable the beta app version without using it?
hi all. i really didn't like the slow and un-intuitive file provider experience with dropbox so i went back. firstly does anyone know of any actual advantage or disadvantages? it seems there are various things like 'we recommend it' or 'its the newer system' but ive yet to fully grasp why its of benefit to me or us. can anyone put forward some actual real life reasons to / not to? thanks!58Views0likes2CommentsBulk Folder Creation on Dropbox
Hi all, I’m currently trying to improve how I handle client onboarding, specifically, the folder structures we set up in Dropbox. Right now, I’ve been creating folders manually for each new client, with subfolders for contracts, reports, communications, etc. But as the volume increases, it’s becoming really time-consuming and prone to inconsistencies. I’m wondering if anyone has a system, tool, or tip for bulk-creating structured folders efficiently? Ideally something that works with Dropbox. I recently came across a tool called EZFolders that lets you generate folder structures using AI, either by typing a command or uploading a CSV. It also has an AI assistant that helps guide you if you’re not sure how to format things. Seems like it could help, but I’m curious if anyone here has used it or knows more about it before I dive in. Would love to hear what others are doing to save time with this kind of task!20Views0likes0Comments