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1188 TopicsWhy am I getting a notification on my Mac about Dropbox modifying apps?
Hi everyone! We're starting to notice this Drobox notification below pop up on our Mac community. When we click it, it takes us to Privacy & Security in System Settings but then does nothing. Anyone know what exactly this modifying apps means and what its asking for? Should we be concerned? This particular MBP is running macOS 15.7.4 (Intel) and version 243.4.6956 of the Dropbox app. Thank you!17Views0likes1CommentThe app seems to be crashing on macOS Tahoe 26.4 (Beta 1)
Application Affected Dropbox Device mac studio Operating System/Browser (if using the web) macOS 26.4 Beta 1 Dropbox App Version (if using the app) 241.4.4853 Question or Issue Dropbox is crashing since I installed macOS Tahoe 26.4 (Beta 1) this morning. The errormessage is: DYLD_LIBRARY_PATH: None cwd: '/' real_path='/' mode=0o40755 uid=0 gid=0 parent mode=0o40755 uid=0 gid=0 HOME: '/Users/sander' appdata: '/Users/sander/.dropbox/instance3' real_path='/Users/sander/.dropbox/instance3' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 dropbox_path: '/Volumes/Data/.CloudStorage/Data/Dropbox' real_path='/Volumes/Data/.CloudStorage/Data/Dropbox' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' mode=0o100755 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' not found parent not found tempdir: '/var/folders/v5/1fn_t3055sd904vr0bg75ts40000gn/T' real_path='/private/var/folders/v5/1fn_t3055sd904vr0bg75ts40000gn/T' mode=0o40700 uid=501 gid=20 parent mode=0o40755 uid=501 gid=20 Traceback (most recent call last): File "desktop/dropbox/fs_api/lifecycle.py", line 238, in client File "desktop/dropbox/fs_api/lifecycle.py", line 297, in _create_thin_client File "desktop/dropbox/fs_api/fs_api_adapter.py", line 54, in __init__ File "desktop/extensions/fs_api/fs_api_python.pyx", line 63, in fs_api_python.FsApiServer.__cinit__ fs_api_python.FsApiError: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied" The above exception was the direct cause of the following exception: Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 1106, in wrapper File "desktop/dropbox/client/main.py", line 8849, in finish_dropbox_boot File "desktop/dropbox/client/message_queue.py", line 338, in _wrapped File "desktop/dropbox/client/main.py", line 8130, in _init_components_for_account File "desktop/dropbox/client/main.py", line 8038, in create_sync_engine File "desktop/dropbox/sync_engine_boundary/factory.py", line 237, in make_sync_engine File "desktop/dropbox/sync_engine/nucleus/classic_client/sync_engine.py", line 264, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.py", line 330, in __init__ File "desktop/dropbox/sync_engine/nucleus/classic_client/modern_client/base.py", line 260, in __init__ File "../mac_arm64_dropbox_virtual_env/lib/python3.8/functools.py", line 967, in __get__ File "desktop/dropbox/fs_api/lifecycle.py", line 267, in client dropbox.fs_api.lifecycle.FsApiClientCreationException: "Initializing fs api |>> Initializing platform |>> Opening worker root directory |>> open syscall |>> FSErrorCode::PermissionDenied"388Views0likes21CommentsTwo Dropbox folders on Mac, both syncing and filling disk
I am using Dropbox 244.3.6525 on macOS Tahoe 26.3. My Dropbox folder is in Users/Username/Dropbox, and this is what is set in the Dropbox sync preferences. However, it seems that an application looking for something using the path ~/Library/CloudStorage/Dropbox has created another Dropbox folder there, which is now syncing in addition to my other Dropbox folder, filling up my disk. I can't tell it to stop, as Dropbox app still considers Users/Username/Dropbox to be the Dropbox folder, so only there can I set things to "online only". Meanwhile ~/Library/CloudStorage/Dropbox is filling up and I can't stop it. I found other references to multiple Dropbox folders on the forum, but they all seemed to have just one of them syncing. I have both syncing and can only stop one of them. What should I do?43Views0likes3CommentsI don't know if I'm using the Dropbox desktop app or not
I am using an iMac running OS 14.1.2. I downloaded the Dropbox desktop app. It shows up in my application folder, and I have an icon in my dock. However, if I click on the Dropbox app icon in my dock, all I get is a regular Mac window that says Dropbox at the top, and includes two files. One is a .url item, and the other is a .pdf item, both about getting started with Dropbox. I never get the word Dropbox in the upper lefthand corner of my finder. I never have Dropbox menu items. The only time I have interfaced with Dropbox at all is while in Safari. Am I using this app? I don't think so, and I don't know why. Things I see mentioned regarding the app are nowhere in sight. Somehow, while in Safari, I did manage to get a backup going. Based on the progress so far, my 750 GB of data is going to take about 15 days to upload. Does that seem right? All input will be most appreciated.Solved1.4KViews0likes2CommentsThe Dropbox app doesn't start up on macOS Tahoe 26.0.1.
Dropbox App Version (if using the app) 233.4.4938 Syncing Status Doesn't start Question or Issue My dropbox doesn't connect anymore. It does not even start. I'm on Mac OSX Tahoe 26.0.1 Dropbox version: 233.4.4938 Can someone please help me out...2KViews3likes38CommentsCannot sync due to permissions on macOS Sonoma
Device Mac Mini M2Operating System/Browser (if using the web) MacOS Sonoma 14.3.1 Dropbox App Version (if using the app) 242.4.5815 Syncing Status Files are unable to Sync Question or Issue Files won't sync on Mac OS. I have tried this on windows PC on the same network, and it works fine. I think this is a MacOS Bug with multiple versions of MacOS and dropbox that needs to be fixed. As you can see, has full disk access and no firewall issues, but won't sync. I have tried to "fix Hardlinks, etc". Fixing hardlinks only resolves it temporarily - when more files arrive in the folder, the issue persists. My dropbox storage is not full, neither is my computer. I have seen other troubleshooting steps to move images out then back in, but that is not a solution to me. Quitting, then relaunching does not solve. Dropbox Folder location: /Users/andrewwevers/Library/CloudStorage/Dropbox I have tried a reinstall as well. I have done this https://www.dropboxforum.com/discussions/101001014/syncing-problem-on-sonoma-14-1/733803 and this https://www.dropboxforum.com/discussions/101001014/my-desktop-app-is-stuck-at-syncing-and-i-need-help-with-the-buttons-to-fix-hardl/405492#M34944Solved99Views0likes6CommentsDropbox icon is not available on Tahoe 26.3.1
Application Affected Dropbox Device Macbook Pro M5 Operating System/Browser (if using the web) Apple eTahoe 26.3.1 Dropbox App Version (if using the app) Latest offline and online installers Question or Issue The GUI for DropBox / menu bar icon are not available to use. The application is running according to the Activity Monitor, but no way to open preferences etc. Been trying to make dropbox work properly for the last 2 hours. Actions taken: - Restart - Drag application to trash, and download the online installer - Restart - Quit DropBox and all associated applications using the Activity Monitor - Drag application to trash, do search through user and main libraries for anything dropbox related - Download offline installer and reinstall - Do all trashing of findable files - Go to ~/user/Library/Cloud Storage and delete Dropbox folder there - Reinstall from offline Installer - Quit Dropbox to log out from account - Run installation wizard and log back in Same problem still exists109Views1like6CommentsNo 'Copy Dropbox Link' menu option, no green checkboxes, on Dropbox Desktop app for Mac
Sorry, this is going to be a little long, but I want to give you all the info you might need. Thanks in advance if you can figure out the problem I'm on a 2023 Mac Mini M2 running OS 15.7.1 (Sequoia) and have been using Dropbox without issue until fairly recently. Not that long ago, I used to be able to drag an .mp4 file (or any file) into the Dropbox folder in my Sidebar, wait a few seconds, right click on the file and select "get Dropbox link", then paste that link into an email I could send to my partners so they could download and view it. I no longer have that option (see screenshot below). Also, I used to see those green checkboxes next to files in my Dropbox folder in my Finder's sidebar, but they're no longer there. The files are all showing Zero kb until I click to open or view, but that was never the case before. I have folders in Dropbox that I don't care to have on my computer. That's what I use it for, unless I want to upload a specific file I want to share for viewing or download by a partner. After searching for solutions, I've tried all of the following. I've confirmed Privacy and Security Settings that Dropbox is toggled on with Full Access. I've done the same in Accessibility. I've Force Quit Finder. I've rebooted, I've uninstalled, then downloaded and reinstalled the Dropbox Desktop app, I've checked extensions and Privacy Settings again as instructed by the countless suggestions available via search, and they're all still on. In fact, I've tried toggling them off, then on again, then restarted my computer again. What's worse is that if I select Share in the pull-down menu that I do see, my only options are a list of my most recent iMessage recipients, or a selection including Airdrop, Mail, Messages, Notes, Add To Photos, Freeform, Reminders, and Dropbox Transfer (which doesn't look like anything I've ever seen before). The only good news I guess is that if I use Dropbox on the web, my Share button allows me to copy a link that I can email as I did before. Why that isn't available at the folder on my computer is a mystery.Solved157Views0likes18CommentsThe Dropbox desktop app is stuck at "Upgrading Database" on MacOS
Application Affected Dropbox App Device Macbook Pro Operating System/Browser (if using the web) macOS Tahoe 26.2 Dropbox App Version (if using the app) Question or Issue For several days, my Dropbox App does not reflect the contents of my Dropbox. When I sign in to dropbox.com, I can see that all my files are on my account. But when I click on the app on my laptop, I see the message "Upgrading Database..." Someone on the forum suggested leaving my computer on overnight to allow the upgrade to finish, but this tactic did not work. As it stands, I am unable to use the Dropbox App on my laptop.Solved205Views0likes13CommentsScreenshot functionality no longer working in macOS Sonoma
Application Affected Dropbox, finder Device MacBook Pro 2019 Operating System/Browser (if using the web) Sonoma 14.8.3 Dropbox App Version (if using the app) 240.4.8609 Question or Issue The popup for Dropbox managing screenshots no longer appears on my Mac, for reasons unknown. I didn't change any of the settings regarding screenshots, and screenshots are enabled in Dropbox preferences. I've tried quitting and restarting Dropbox, I've tried restarting my Mac, and it doesn't seem to make a difference. macOS' built-in screenshot preview also stopped working at the same time.Solved148Views0likes8Comments