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Dropbox x macOSTahoe Right Click Finder Not Working
Hi there, I've read before that dropbox and macs are not working as seamlessly as they used but all the posts are years old so I wanted to check if that is still a problem or we have a work around it? My major frustration is that the dropbox right click menu is all gone. So there is no way to copy links, share, etc.. from the finder window. I literally have to go to the web browser for that. This has become a daily struggle and I would like to know what the deal between dropbox and mac is, specially because it used to work before. Unfortunatelly, this issue migh push me into another cloud system if it's not fixable. Thank you.
Some folders are not available for syncing to my Dropbox folder in the sync options
Device Mac Operating System/Browser (if using the web) Sequoia 15.6.1 Dropbox App Version (if using the app) ?? Syncing Status "Up to date" Question or Issue My son's business uses Dropbox. I also use Dropbox personally. The business has shared many folders with me. When I go into my sync options, not all the folders shared with me by the business show up as options to be sync'd. Why would some folders be available for syncing and others are not?
You are not eligible for Dropbox on File Provider at this time
Device Macbook Air 2020 M1 Operating System/Browser (if using the web) Tahoe 26.3 Dropbox App Version (if using the app) 241.4.4853 Dropbox Plan Standard 2TB Question or Issue I have selective sync on. When I look at the Sync tab in Preference, it says "You are not eligible for Dropbox on File Provider at this time" under Dropbox Folder Updates. All of my synced files are defaulted to be online only and shows Zero bytes in Finder. There is no right click option that I can make them offline available.
Desktop app shows sync issues about permissions but all settings are correct
Device (Mac Sudio Operating System/Browser (if using the web) Mac OS 26.2 Tahoe Dropbox App Version (if using the app) 241.4.4853 Syncing Status (Up to date) Question or Issue I am getting sync issues for several files (see message) asking for "permissions," which all permissions in system settings are already given, so I am not sure what they are asking for or how to give it to them.
Green checkmarks are missing on my Mac's Dropbox folders.
Device Apple MacBook Pro, 16 inch, 2021, M1 Max Operating System/Browser (if using the web) MacOS Tahoe 26.2 (25C56) Dropbox App Version (if using the app) 241.4.4853 Syncing Status Up to date Question or Issue I've noticed that the dropbox folders on my local drive are no longer displaying the green checkmarks to indicate which of them are synced locally. Both my operating system and app are up-to-date and I've tried all the obvious troubleshooting techniques; closing/restarting/reinstalling the app, restarting my laptop, relaunching finder, etc. This will really affect my work if I can't resolve it ASAP, so could someone please suggest how I may be able to get the sync icons back please? Many thanks, Ben
Updating to File Provider API has made my Mac unusable
Hi all, I'm joining the "File Provider API broke my computer" dance and sure wish I had read more in this forum before attempting to update. Dropbox had consistently been using 600-800MB RAM even when idle, so I was hoping the update would fix the issue (it did not). The update initially ran smoothly, and I left the computer to index and the files to repopulate overnight. The next morning, after indexing, I restarted my computer, upon which Dropbox would hang on the “Connecting components” message during startup. All files in the newly-constructed Dropbox folder in the user CloudStorage library appeared correctly (all there and showing the correct amount of storage used), but none of the files could be opened (double-clicking or right click+open yielded no result). Even worse, when attempting to relaunch finder to resolve the issue, my computer would freeze until a forced reboot. This rendered my computer totally unusable, so I booted in safe mode, disabled Dropbox on startup, and followed these instructions to revert to the pre-updated dropbox library structure, including a clean reinstall: https://help.dropbox.com/installs/dropbox-for-macos-support . The folders repopulated correctly and I can open and save files in the original [User]-dropbox library, but now I am facing several other peculiar and crippling issues: 1) saving files works, but attempting to save-as or export-as any file located anywhere on the computer crashes whatever program is trying to execute the task (tested in preview, textedit, excel, and word so far) 2) Dropbox fails to launch about 50% of the time, hanging on “Starting…”. I can navigate through the desktop dropbox interface, but I am not logged in nor able to log in. The issue persists until the program is relaunched. 3) when I select the option to delete the now-unconnected dropbox folder under [User]->Library->CloudStorage->Dropbox and confirm my selection, nothing happens. 4) The finder interface no longer shows any Dropbox options when right clicking on a file that’s stored in dropbox. I tried to follow the these instructions to resolve the issue: https://www.dropboxforum.com/discussions/101001012/sync-icons-missing-in-the-dropbox-folder-in-finder/596014/replies/599554 . However, finder crashes whenever I attempt to relaunch in. After restarting the computer with Finder Extension privileges rechecked, the buttons do not appear. I am running my laptop on OS Ventura 13.7.8 (22H730) on a 2017 Intel MacBook Air and using dropbox version 241.4.4853 on a plus account. Dropbox is using 350-400MB of RAM whenever it is open, regardless of login or sync status. fileproviderd is operating at 50-100% CPU usage regardless of whether Dropbox is open. Files appear to sync correctly when Dropbox launches successfully, and files that I remember are saved online-only (because I can’t see this when right-clicking on them) redownload correctly when opened. Any other troubleshooting to try? I've obviously spent far too long on this already, and I'm not hopeful that the issue can be fixed. I'll leave the computer on to think overnight and hopefully rebuild whatever libraries are causing this issues, but otherwise I'm mostly hopeful that I will be able to uninstall Dropbox far enough that my laptop works again. I understand the API quagmire is partially Apple's fault, but dropbox has had multiple years to address these issues and appear to be having the same issues as at the initial launch.My macOS desktop app has been stuck syncing 10MB for 3 days.
Application Affected Dropbox Device MacBook Air Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) 238.4.6305 Question or Issue Three days ago I noticed an error message at the top of the finder window which was open to my Dropbox folder (stored in "locations"). The message said something to the effect that my Dropbox app couldn't be found. I thought that was strange, because Dropbox was open. So I quit the app and then reopened it, and that's when things really started getting strange. Now, day three, Dropbox is constantly in sync mode. The icon up in the task bar shows the circle of arrows, and when I click on it says syncing down at the bottom. But for most of the last two days there was no progress bar and no information about what was syncing. Now I'm getting "syncing [x number of files]." When I first looked this morning it was at 500+ 10 MB. Now it's down to 444 files, 9 MB. Progress! The thing is, I only use Dropbox for syncing one particular application, Scrivener. My entire storage on Dropbox is only 275 MB. It usually takes seconds to sync the updated files. The other strange thing is that on the activity monitor Dropbox never rises above 4% CPU. It's been going for more than 48 hours at a snail's pace to sync relatively tiny files. Possibly relevant, or just coincidental: about two weeks ago I cleared the data from the MacBook and reinstalled everything. After that, everything appeared to be in place and working just fine. This problem appeared after I returned from about 10 days travel over the holidays in which I was rarely on the computer. I've quit and reopened Dropbox multiples times. I've restarted the computer. None of it has helped.
