Forum Discussion

nobbystylus's avatar
nobbystylus
New member | Level 2
3 years ago
Solved

Replay should be part of any professional monthly package

It seems petty to start charging Replay as an 'Add on' at prices that I think are uncompetitive when considering the competition like Frame.io and Vimeo for client review - particularly for Dropbox P...
  • Mark's avatar
    Mark
    3 years ago

    Dropbox replay is included with all Dropbox paid plans: https://www.dropbox.com/plans

     

    (Scroll down and have a look at the tick grids)

romanxtk's avatar
romanxtk
Helpful | Level 6
3 years ago

+1!

I've been testing replay since its beta release and i love it. What I really dislike is that you don't only have to pay for a premium plan of dropbox - no - you also have to pay about 10€/$ extra each month to use replay (if you wanna upload/share more than 4 files). So that's a minimum of 20 bucks per month for the smallest plan + replay. A clear dealbreaker for me!

 

Dropbox should include it in all paid plans with unlimited or at least a high number of uploads.

Imaginge you're mixing an album and share it with the artist to get feedback. That's a minimum of 10 files.

Also the fact that you're telling your clients that Replay is "included" in paid plans is pretty misleading since it's far from a full access.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the feedback you’ve shared, romanxtk! I’ve passed it along to our team, as well, so that they can see your message.

About Dropbox Replay

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Ask questions and get support on how to use Replay

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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