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bege's avatar
bege
New member | Level 2
1 month ago

Unexpected error when attempting to view settings in Dropbox Replay

I cannot seem to access my Dropbox Replay settings. I'm on the trial version, but I wouldn't think that would make a difference. When I click on Settings, it gives me this message...  
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey there bege - thanks for letting us know about this.

Can you please clear your browser's cache and/or try another browser and let me know if you get the same results?

Thank you!

  • bege's avatar
    bege
    New member | Level 2
    1 month ago

    Nope - cleared cache and tried Safari and Chrome. The same results... "Unexpected Error"

    Any other suggestions?
    Thanks

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      If it persists on an incognito/private browsing window with no extensions or plugins running as well please let me know and we'll take it from there bege. 

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