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jolkadre
8 years agoExplorer | Level 4
Job reached maximum retry attempts
When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".
How I can fix it?
Hey all,
Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully.
As always, once I have more information to share I'll loop back here with an update!
Frank
93 Replies
Replies have been turned off for this discussion
- Mark8 years ago
Super User II
What steps are you using to upload? - jolkadre8 years agoExplorer | Level 4
- Open e-mail (gmail, chrome) with pdf in attach
- On pdf document i take button “save to dropbox”
- I choose folder and push “save”
- Gmail says: job reached maximum retry attempts
- Mark8 years ago
Super User II
Have you tried https://www.dropbox.com/help/sign-in/enable-dropbox-for-gmail ?
It may be worth disabling and re-enabling. - jolkadre8 years agoExplorer | Level 4
Dont work only pdf.
How i understand – permissions on chrome is ok.
I uninstall dropbox for gmail and install. The problem has not disappaered.
- Mark8 years ago
Super User II
How large is the PDF? - jolkadre8 years agoExplorer | Level 4
Very small, for example 47 KB, 75 KB.
- Dallas6458 years agoHelpful | Level 5
My dropbox is no longer syncing with my Gmail account. I keep getting the error "Job reached maximum retry attempts" I have tried deleting the extension and reinstalling it a couple of times, but it's still not working. Is there anyone that can help me with this? I rely on this for my business.
- Mark8 years ago
Super User II
I'd suggest you both log a ticket:
www.dropbox.com/support to do that
http://dropbox.zendesk.com to track. Replies, however, may take a few days. - Dallas6458 years agoHelpful | Level 5
Thank you, will do!
- Elekter528 years agoNew member | Level 2
Keep getting the error: "Maximum job attempts reached" when trying to add attachments to my DropBox from email.
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