We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
kishore
9 years agoExplorer | Level 3
Maximum Retry attempts
When I try to upload a PDF via api, I get this error,
{"status": "FAILED", "error": "Job reached maximum retry attempts"}
File size is around 1 MB, do I need to enable something in the settings?
6 Replies
- Greg-DB9 years ago
Dropbox Community Moderator
Can you share the code you're using and a sample URL that results in this error? Thanks in advance! - kishore9 years agoExplorer | Level 3
Thank you for your prompt response Greg, this issue was because of authentication. I fixed it in my code.
Thanks, once again !!!!!
- edgarbaeza9 years agoNew member | Level 2
How could you solve it?
- Kiki948 years agoNew member | Level 2I have this problem too how can I fix it??
- Greg-DB8 years ago
Dropbox Community Moderator
This thread is old, and the specific cause here may depend on your particular setup. If you're seeing this, please feel free to open a new thread with details so we can help.
- kishore8 years agoExplorer | Level 3
In my case, it was a problem in my code with the authentication.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,035 PostsLatest Activity: 2 hours ago
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!