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kishore's avatar
kishore
Explorer | Level 3
9 years ago

Maximum Retry attempts

When I try to upload a PDF via api, I get this error,

 

{"status": "FAILED", "error": "Job reached maximum retry attempts"}

 

File size is around 1 MB, do I need to enable something in the settings?

 

6 Replies

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago
    Can you share the code you're using and a sample URL that results in this error? Thanks in advance!
  • kishore's avatar
    kishore
    Explorer | Level 3
    9 years ago

    Thank you for your prompt response Greg, this issue was because of authentication. I fixed it in my code.

     

    Thanks, once again !!!!!

  • Kiki94's avatar
    Kiki94
    New member | Level 2
    8 years ago
    I have this problem too how can I fix it??
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    This thread is old, and the specific cause here may depend on your particular setup. If you're seeing this, please feel free to open a new thread with details so we can help.

  • kishore's avatar
    kishore
    Explorer | Level 3
    8 years ago

    In my case, it was a problem in my code with the authentication.

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