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jolkadre's avatar
jolkadre
Explorer | Level 4
8 years ago
Solved

Job reached maximum retry attempts

When I try to upload a PDF in gmail, I get error "Job reached maximum retry attempts".    How I can fix it?
sync
  • Frank_S's avatar
    Frank_S
    8 years ago

    Hey all,

     

    Quick update on this. We've made some changes on our side that should improve the success rate for saving files to your Dropbox via the Gmail Chrome addin. The underlying cause behind the degradation in performance appears to be caused by an issue with attachment links that Gmail is providing us, so we've reached out to them to try and resolve this fully. 

     

    As always, once I have more information to share I'll loop back here with an update!

     

    Frank

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 years ago
What steps are you using to upload?
jolkadre's avatar
jolkadre
Explorer | Level 4
8 years ago
  1. Open e-mail (gmail, chrome) with pdf in attach
  2. On pdf document i take button “save to dropbox”
  3. I choose folder and push “save”
  4. Gmail says: job reached maximum retry attempts
    • jolkadre's avatar
      jolkadre
      Explorer | Level 4
      8 years ago

      Dont work only pdf.

      How i understand – permissions on chrome is ok.

      I uninstall dropbox for gmail and install. The problem has not disappaered.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        8 years ago
        How large is the PDF?
    • rodo76's avatar
      rodo76
      Explorer | Level 4
      8 years ago

      This doesnt work, i have the same problem. Another solution?

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