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alex b.38
9 years agoNew member | Level 1
Android Api get thumbnail from video
Hi,
I wish to get thumbnail from videos with
sDbxClient.files().getThumbnail(metadata.getMetadata().getPathLower())
And it always throw me
com.dropbox.core.v2.files.ThumbnailErrorException: ...
Greg-DB
Dropbox Community Moderator
9 years agoThe unsupported_image error means "The image cannot be converted to a thumbnail."
It sounds like you're trying to get thumbnails for videos specifically, but unfortunately that's not currently supported. We'll consider it a feature request though.
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