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nagar1403's avatar
nagar1403
New member | Level 2
8 years ago
Solved

Any change in dropbox folder triggers Webhook twice

Hi Team, We have configured Webhook in a dropbox app to listen to any changes on a folder which has two sub folders with variation of files in it. Whenever any file is uploaded to these folders, our...
API
  • nagar1403's avatar
    nagar1403
    8 years ago

    We raised ticket with dropbox and got the following response.

    "I just checked on the webhook URI you cited, and it appears this issue may be related to the webhook URI being previously registered for now-disabled apps. We've cleaned those up, so this should no longer be occurring. Please let me know if you're still seeing this. Thanks!"

     

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

If you haven't already, please open an API ticket so we can look into why you're getting double webhook notifications.

 

In any case, even without that issue, it's possible for users to trigger multiple webhook notifications in quick succession, so this is something you should build your app to handle. There's guidance on this under "Manage concurrency" in the webhooks tutorial. Please review that for more information on handling that. Thanks!

  • nagar1403's avatar
    nagar1403
    New member | Level 2
    8 years ago

    We raised ticket with dropbox and got the following response.

    "I just checked on the webhook URI you cited, and it appears this issue may be related to the webhook URI being previously registered for now-disabled apps. We've cleaned those up, so this should no longer be occurring. Please let me know if you're still seeing this. Thanks!"

     

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