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vuloan9407
3 years agoNew member | Level 2
API is only available for a short time
My software is running using dropbox API to update data to web. I have been using it since 2019 but until the last few days it is no longer updated continuously, only updating a few hours. How do I e...
Rich
Super User II
3 years ago
vuloan9407 wrote:
My software is running using dropbox API to update data to web. I have been using it since 2019 but until the last few days it is no longer updated continuously, only updating a few hours. How do I extend my API usage time?
Have you updated the app to use short-lived access/refresh tokens? Dropbox ended support for long-lived tokens. Tokens now expire after 4 hours.
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