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MrSubway's avatar
MrSubway
Helpful | Level 5
1 month ago

API Not Working With Solid Explorer or Root Explorer.

The API isn't working on Solid Explore or Root Explorer.   I login successfully but the apps won't pick up the account.  Was working until this morning. Android 16.  
API
DB-Des's avatar
DB-Des
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi hölökynkölökyn​ 

I understand how frustrating this is.

The issues encountered with these apps may be related to a new certificate rollout.

In this case, these apps stopped working because the third-party developer didn't update their integration/SDK to remain compatible with the platform changes. We provided advance notice for changes like this to give developers time to prepare and make any necessary updates. Specifically, updates for this change were communicated on:

  • June 26th, 2024 via email
  • June 26th, 2024 via blog post
  • February 19th, 2025 via email
  • October 1st, 2025 via email

 

Because we don't own or control that third-party app's code or release process, we aren't able to keep it working on their behalf once an update is required. 

MrSubway's avatar
MrSubway
Helpful | Level 5
1 month ago

Thank you.  Thing is, was there a cut off date?  These apps were working until January 20th, 2026.

 

  • DB-Des's avatar
    DB-Des
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    MrSubway​

    The rollout is being done in phases, with brief validation periods before the change is finalized, which is why this "issue" may appear resolved temporarily or why it may have appeared to be working before January 20th.

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