bug in get_temporary_link / special characters

There is currently a service issue affecting shared links which is resulting in 500 errors which could explain your issue... however, as I dont have a clue about the API I cannot comment on if its actually a bug with that or not. 

Thanks for the report Martin! We're looking into it.

The same problem to seek help.

Chinese file name will also appear this error

This is fixed now. Please let us know if you're still seeing any issues.

Thanks, Gregory, it works for me now!
I didn't try Chinese characters, but with German umlaut it's fine :-)

Cheers, Martin

Sorry, but found another issue now:

The filename provided in the download popup (I assume it's part of the Content-disposition - http-header) is cropped. In case there's a blank inside the original filename, it crops the filename at the blank's position.

E.g. original filename

my_filename_got_no_blanks.pdf -> works fine, provides full name
my_filename_got blanks.pdf -> provides just "my_filename_got"

:-(

Thanks for looking into, Martin

Hi Martin, can you share a screenshot of that so I can make sure I understand the issue and get it to the right people? Thanks in advance! 

Sure, no problem:

First screenshot: everything fine, I'm using the /download endpoint and set the HTTP-Header

Content-Disposition: attachment; filename="Protokollauszug_Entwurf_TOP 6_PV 6.Juni 2016.pdf";

myself. Downloaded File is named correct.

Second screenshot: the bug: now I'm using the endpoint /get_temporary_link
and redirect to the returned URL. The filename is cropped at the first position of a blank

Third screenshot: again the /get_temporary_link endpoint, but this time with a
file that doesn't contain a blank in it's name: everything is fine.

Hope that helps!

best, Martin

That's very helpful, thanks Martin! We're looking into it.