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ChrisYMY's avatar
ChrisYMY
New member | Level 2
7 years ago
Solved

Suddenly getting sync errors related to file names with special characters

I'm on Windows 10 and have been using dropbox for 5+ years. In the last 2 days, suddenly I have been getting sync errors for around 2500+ files and the error is related to file naming issues. The odd thing is these files have been in dropbox for over 3 years and have always synced with no error messages - so why won't it sync now?

  • Hey JuliaG, sorry to hear that. 
     
    Could you also let me know if you’re seeing any errors and what the Dropbox icon next to your desktop’s clock reads when you hover over it? A screenshot (omitting personal info) would be much appreciated so as to have a better visual understanding of the behavior. 
     
    Thanks in advance!

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