We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jorjbotezat
4 years agoExplorer | Level 3
Cannot access shared file
Hi.
I try to get the temporary URL using the "get_temporary_link " with an id from a file that is shared with me and every time I got this response:
409: {"error_summary": "path/not_found...
Здравко
4 years agoLegendary | Level 20
jorjbotezat wrote:...
I try to get the temporary URL using the "get_temporary_link " ...
If I share the folder of the file, the request will be successful. ...
Hi jorjbotezat,
Are you certain your description matches exactly what you have done? What actually means "folder of the file"? I'm assuming the folder is the one containing the file. In all cases /2/files/get_temporary_link can be used only for files!!! Trying to use it for a folder will result to error, something like:
{
"error_summary": "path/not_file/...",
"error": {
".tag": "path",
"path": {
".tag": "not_file"
}
}
}Describe what actually you are doing and provide a way (exact steps - sequence of calls) to reproduce the issue (whatever it is). "not_found" usually means you're trying to point something that doesn't exist. Did you check that your file exists actually and the credentials (you use) have granted access to there?
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!