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southpaw3229
3 years agoNew member | Level 2
Cannot Save App Permissions on DBX Platform
I have created the app but I keep checking the box in permissions for files.content.write and files.content.read and it won't save. Everytime I authenicate, it says those permissions are not shared, and I go into the app and the boxes are unchecked. How do I save permissions? I went to Branding and hit save but it doesn't save
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- Здравко3 years agoLegendary | Level 20
southpaw3229 wrote:... How do I save permissions? ...
Hi southpaw3229,
There is "Submit" that has to be selected at the end, after permissions change, so the change becomes saved:
Did you do this? 🤔😉
Hope this helps.
- Greg-DB3 years ago
Dropbox Community Moderator
southpaw3229 Здравко is correct; you need to click "Submit" on the "Permissions" tab (not the "Branding" tab) to save the changes. Also, make sure you've dismissed the cookie consent banner at the bottom of the screen, as it can obscure those buttons.
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