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programmer's avatar
programmer
Helpful | Level 5
2 years ago

client.files().downloadBuilder drops download speed suddenly

I use this simplified java code to download some binary files:   DbxClientV2 client;//some client String filePath;//some file path OutputStream out;//some output stream try (DbxDownloa...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Your connection speed to Dropbox depends on the routing you get between your ISP and our servers, and may be slower than your ISP's rated speeds.

 

Sometimes resetting or retrying your connection gets you a different route and better speeds, but that is outside of our control. Some ISPs also throttle sustained connections so if you see an initial high connection speed followed by lower speeds, that could be the reason.

  • programmer's avatar
    programmer
    Helpful | Level 5
    2 years ago

    Unfortunately the issue is not about my ISP. The same application code works fine for hours if using google drive.

     

     

    I could try to check if it is a plan related issue, but I can't -- my country is not in the list on payment form. Could you give me a "Plus" plan for a couple of days? I will tell which account for.

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      The network route/performance between you and the Dropbox servers may be different than that between you and the Google servers, so that may not be a useful comparison.

       

      I can't give you a free temporary upgrade, but the connection speed is not dependent on your plan type anyway.

      • programmer's avatar
        programmer
        Helpful | Level 5
        2 years ago

        I understand that all can be explained the way that the things depend on depend on depend on ... The reality is it works for google drive and works poorly for dropbox. So that I can not suggest the users of my application to choose dropbox and only allow them to use google.

        I would suggest you check on your site the logs or whatever given the file ids from the log I gave you. If you need fresh logs I can provide it.

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