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cesdewar's avatar
cesdewar
Explorer | Level 4
7 months ago

CloudRail - Dropbox - Missing client_id

Dropbox login via API has just started failing again with new symptoms (dozens of my users reported failures on logging in). After logging in, and solving the "video puzzle" the log in button appears...
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

cesdewar​ It sounds like my reply from 5/7 didn't make it to you. I've copied it below for reference:

Thanks for following up. Your reply was caught by a spam filter; I've now recovered it.

It looks like you're processing the OAuth app authorization flow in a web view in your app. Can you also try it out in the system web browser itself on the device and let me know if the issue does or doesn't reproduce there as well, and also let me know the name and version number of that system web browser? Thanks!

cesdewar's avatar
cesdewar
Explorer | Level 4
7 months ago

Web browser logs in fine on Android phone. This is what's bizarre - Pimlical/Desktop uses 100% identical code in Java to access Dropbox via CloudRail (and I think the CloudRail library is identical too(!) as a Java library, and that still works.

BUT this login has worked fine for YEARS on Android - and even old versions of Pimlical/Android from 2+ years ago are failing to log in (so it's not anything changed in Pimlical/Android or CloudRail), AND the first reports of failures started on Friday May 2nd, so something MUST have changed at the Dropbox end that day - but it's impossible to discern what the might be from here as Dropbox is it's hidden in the CloudRail library. Because it failed a couple of weeks prior (and was a failure in a Dropbox update that was acknowledged and fixed), and then 2 weeks later started failing again, my assumption is that Dropbox was attempting to slip in that upgrade again but the fix was incomplete in some way. It would still be very helpful to know if indeed Dropbox slipped in an update on May 2nd... (that just has to be the case)....

Regards,
CESDewar

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