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Leo C.6's avatar
Leo C.6
New member | Level 1
11 years ago

Connection timeout when downloading file

Good Morning,

I got the SocketTimeoutException while I am trying to get file from dropbox account:
The code works normally on my local PC, but throws exception on hosting company's server
Do I need to do any firewall configure before I can download file from core API?

com.dropbox.core.DbxException$NetworkIO: java.net.SocketTimeoutException: connect timed out
    at com.dropbox.core.DbxRequestUtil.startGet(DbxRequestUtil.java:119)
    at com.dropbox.core.DbxClient.startGetSomething(DbxClient.java:403)
    at com.dropbox.core.DbxClient.startGetFile(DbxClient.java:391)
    at com.dropbox.core.DbxClient.getFile(DbxClient.java:345)
    at hk.org.ha.pbrc.dashboard.servlet.PmiMeasureServlet.toString(PmiMeasureServlet.java:75)
    at hk.org.ha.pbrc.dashboard.servlet.MeasurementServlet.doGet(MeasurementServlet.java:27)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:503)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.SocketTimeoutException: connect timed out
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
    at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
    at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
    at java.net.Socket.connect(Socket.java:579)
    at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
    at sun.net.www.http.HttpClient.openServer(HttpClient.java:432)
    at sun.net.www.http.HttpClient.openServer(HttpClient.java:527)
    at sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:275)
    at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:371)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
    at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:975)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectionImpl.java:153)
    at com.dropbox.core.http.StandardHttpRequestor.doGet(StandardHttpRequestor.java:82)
    at com.dropbox.core.DbxRequestUtil.startGet(DbxRequestUtil.java:116)
    ... 27 more

Thanks in advance
Leo

2 Replies

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  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 years ago

    To use the Dropbox Core API, you need to be able to make HTTPS connections to (depending on which API calls you're making):

    • api.dropbox.com
    • api-content.dropbox.com
    • api-notify.dropbox.com

    For downloading files in particular, the relevant one is api-content.dropbox.com .

    Are you able to access that from the server? (E.g., try using curl to access it directly.)

  • Leo C.6's avatar
    Leo C.6
    New member | Level 1
    11 years ago

    Thx, It seems that the hosting company has problem to connect api.dropbox.com

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