One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
dmf
9 years agoNew member | Level 2
Could not decode input as JSON happening in production starting today
Hi, today we started getting the error below for a small % of our userbase in production (our app has been in production for > 1 year - and this is the first time we've seen this).
It seems to be specific to individual authorized accounts - neither files/list_folder or
/files/list_folder/continue works for those users (they all give the error below) - but when run against other user accounts it's working fine. When a user got the error on /files/list_folder/continue we reset their sync token (so called files/list_folder for the user instead) and it still occured.
Is there a backend issue on the Dropbox end?
Error in call to API function "files/list_folder": request body: could not decode input as JSON
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.5,950 PostsLatest Activity: 14 hours ago
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!