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Caram
11 years agoNew member | Level 1
DBDatastoreManager updateBackgroundTask crash
I had the following crash on a device. Should I be worrying?
Exception Type: 00000020
Exception Codes: 0x000000008badf00d
Highlighted Thread: 5
Application Specific Information:
<BKNewProcess:...
Greg-DB
Dropbox Community Moderator
11 years agoThanks. To clarify though, do you mean other apps that do or don't use the Dropbox Sync/Datastore SDK? The SDK does use the iOS background task API to do some syncing in the background when necessary, and I believe this exception means it ran out of limited time the OS allows for this. I'm not sure offhand if there's something additional we need to do handle this more gracefully but we can look into it.
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