The Community is undergoing a major upgrade. Find out more, ask us questions or share your thoughts here.
Forum Discussion
SGilbert
2 years agoExplorer | Level 4
fileproviderctl crash on Mac OS
I just installed OS 13.6 and Dropbox 183.4.7058
One or both is crashing ever few minutes! Anyone else? Cure?
Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞
 
- JayDropbox Staff
- SGilbertExplorer | Level 4
Jay,
That seems to have done it. So you had me revert from Dropbox 183.4.7058 to Dropbox 182.4.6427.
Thank you tremendously! It was driving me nuts!!
- JayDropbox Staff
No worries, glad to have helped out. Enjoy your weekend!
- mossappealExplorer | Level 3
Is this a "special link" or can I use it as well. Seems to me this is an issue not only with me, but others as well.
- mossappealExplorer | Level 3
Yes. I have sent numerous requests to Dropbox about this as well. No solid answer. I spoke to Apple support. Their guess is that since I have plenty of room on my hard drive now that there must be something in the update or application. They suggested I ask if it makes sense to delete and REINSTALL. However, I'm anxious about that as I don't want to lose all my file settings, etc. It would, again, be incredibly helpful if there were real time help. I continue to get crash notices from Dropbox every couple of hours. Hate to have to leave you after all these years....
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!