You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Install Error 1073741795 on 2 different computers.
Hello, To Computers in an Office were suddenly not opening Dropbox. They are both on Windows 11. There is a 3rd PC in the Office that is the same as 1 of the problem ones, and its working fine. I tried to uninstall the apps from them, but both said "Uninstall Failed". I ended up having to manually wipe and use a Program to find and force full removal to start fresh. I did a DISM and SFC, then a CHKDSK. I proceeded to reinstall, and both get an error code unknown error (Error: -1073741795). I tried to use download and user the Full Installer Version. Nothing. To help with any conflicts, I did a clean boot. Nothing. I can seem to install anymore. They are AIO PC's, one is a Lenovo, the other a HP. As mentioned, there is a 3rd PC that is the same HP Model, and Dropbox works fine. I can't seem to find straight answers on how to resolve this, I am supporting someone else, so don't know how that will go since I have to pay for a subscription to get live support. Don't know how to proceed, so I hope a community member knows exactly whats up and how to resolve this.I can not download the app on my Mac after changing the name of the user map
I changed the user map on my mac from "Liefjesbook" to "myname". I uninstalled & installed the dropbox app many times, also after restarting my mac a few times. Always get the message that Dropbox can not be started. When I check the information, I see that dropbox is still looking in the old user map name "Liefjesbook", which does not exist anymore. It needs to look for the new user map. Please, can someone help me? I tried everything. Thanks in advance !!!
Windows Server 2019: LTS App Still Shows Unsupported OS Message
I'm using Dropbox on Windows Server 2019, and recently it stopped working, saying, "Support for Windows 7, 8, and 8.1 has ended." They provided a link to download a "Long-Term Support" app, but after installing it, I’m still getting the same message, and it won’t launch. Has anyone else experienced this? It's frustrating, especially since I already installed the recommended LTS app. Any advice or workarounds?Problem transfering dropbox to external SSD drive in Macbook Air
I wanted to move my dropbox folder from my Macbook Air hard drive to an external SSD drive. I signed out of the app, signed back in However, the new dropbox location was created, however it is not linked therefore I do not get all of the links, and sync with dropbox. and it seems that the old link is still there. And I am unable to find out where the directory is. What I want is for dropbox to be linked to the external SSD drive Here are the screen shots: On the following image A - is the new dropbox directory on the external drive that was created. files and folders here do not have the Dropbox Links (like link address, etc) B - is the old location. it says that it is unlinked to dropbox However as you will see in the last image, this directory DOES have the dropbox links. In the new location (A) there are no dropbox links This is B, the old content in the location I want to replace. It seems that the dropbox link is still linked here, and as you can see the Dropbox Links for syncing are here.
Ubuntu 24.04 is stuck on "Starting..." after installing the app.
Installed from the Dropbox site on Aug 14, 2024. The tray icon comes up but only reacts to a click after Lock-Unlock of the screen (weird, but not critical). However the status stuck on "Starting...", and no syncronisation is happening. Itg appears to be new behavior, and I cannot think of what changed
My Dropbox app is stuck at "Connecting" and I can't use compatibility mode either.
Hello, I have seen numerous/old threads on this "Unable to connect to internet" issue when launching the DropBox client but still no luck after multiple attempts. I use Windows 10 and everything connecting fine to internet. Of course I tried disabling VPN/Firewall and multiple uninstall/reboot/reinstall and nothing helps. I use latest version 211.4.6008 and even tried installing old ones (210.5.4894 and 197.4.7629) and this didn't help either Long time ago, I had this issue and I was told to run DropBox in compatibility mode. This was fine until recently when DropBox said that I couldn't do that anymore and as soon as compatibility mode is turned off, then I can't connect anymore. If I turn on compatibility mode, it connects fine, sync all files and then suddenly tells me that I can no longer run in compatibility mode and I have no other solution than to turn off compatibility mode and then it is no longer able to connect (stuck on "Connecting..."). Maybe this has something to do with SSL/TLS, I tried sniffing the traffic, enable disable IP v6/v4, tried on wifi vs. ethernet, and so on. Still nothing. So how can I use Dropbox on my Windows 10 machine? Is there any setting/registry entry/troubleshooting tool you can suggest? Please help. Thanks. Eric
New Community Forum Internal Server Error
Hi... Just some feedback about this new Community Forum Update - Kind Regards I've had the following error below (screen shot) several times now on different days. Requires the browser to be restarted (MS Edge - Windows 11 Workstation Build 26100). The performance of this new support forum feels like a three legged dog running through treacle compared to the old set up. (WAN - 1.2Gb Fibre Connection)
Dropbox unexpectedly quits on Windows 10.
I have 4 sync computers and 1 cell phone It's normal on the website, it's normal on the cell phone, but two computers and two laptops Even if you synchronize, it will end, and it will end even if you delete it and reinstall it where you use it as the main pc. As a result, the folders overlap in duplicate and cannot be newly created with existing folders. The files are kept safe. Restart Dropbox to restart sync and other features. This situation suddenly happened I've reported help with vaccines, security, etc., but even after installing and rebooting, the above will continue to appear
