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The app prompts me to sign-in and create a new Dropbox folder.
3 weeks ago for some unknown reason Dropbox seems to have me signed out of the account and gave me a message to sign-in. I have signed in and Dropbox said that it needs to sync files and told me select a folder. Existing C:/Dropbox could not be used for some reason. I chose a new location, took awhile but the files were finally on my PC HD. Today the same happened: Dropbox local folder folder shows files but they cannot be opened for "unspecified error" and it tells that I have sign-in again and again choose a new location for the folder. Is there a fix to this?
The desktop app on one of my computers keeps throwing a startup error.
I am getting a permission error on my home computer when trying to sync. Tried the help online but I am still getting the same error. This is what pops up. It has been months since I have been able to use this computer because of this error. Now I have to use this computer and still no support.
Error after installation when Dropbox starts creating a "Dropbox" dedicated folder. (Windows 10)
Hello! After trying to reinstall, clear cache, AppData, all Dropbox folders, and so on, I still get the same error after I successfully install and log in to Dropbox(during the process of Dropbox folder creation). Here is an error: bn.BUILD_KEY: Dropbox bn.VERSION: 221.4.5365 bn.constants.WINDOWS_SHELL_EXT_VERSION: 78 bn.is_frozen: True pid: 4792 cwd: 'C:\\Windows\\SysWOW64' real_path='C:\\Windows\\SysWOW64' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 HOME: None appdata: 'C:\\Users\\Usr79\\AppData\\Local\\Dropbox\\instance2' real_path='C:\\Users\\Usr79\\AppData\\Local\\Dropbox\\instance2' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 dropbox_path: None not found parent not found sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe' mode=0o100777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\221.4.5365\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' real_path='C:\\Program Files (x86)\\Dropbox\\Client\\221.4.5365\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc' not found parent not found TMP: C:\Temp TEMP: C:\Temp tempdir: 'C:\\Temp' real_path='C:\\Temp' mode=0o40777 uid=0 gid=0 parent mode=0o40777 uid=0 gid=0 Traceback (most recent call last): File "desktop/dropbox/client/main.py", line 5841, in _setup_root_for_account File "desktop/dropbox/sync_root/helpers.py", line 187, in create_root_for_account File "desktop/dropbox/foundation/futures/basic.py", line 981, in result File "desktop/dropbox/sync_root/manager.py", line 319, in create_root File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 245, in register File "desktop/dropbox/sync_root/handlers/windows/cloud_files.py", line 481, in _register FileNotFoundError: [WinError -2147024894] The system cannot find the file specified
"Dropbox Unexpectedly Quit" error on two Windows 11 computers
The Windows 11 Dropbox app updated on Wednesday and now repeatedly crashes. Software version 219.45.4463. The problem is present on two W11 devices, both received the Dropbox update. Dropbox and Windows 11 has been reinstalled on one device. Both are company managed and had no issues with Dropbox prior to this update. Error message: Dropbox Unexpectedly Quit Your files are safe. Restart Dropbox to resume sync and other features. I have gone through Event Viewer but don't see any crash logs related to Dropbox.I'm seeing a "Reconnecting to the internet, this may take a moment" error on my Windows 10 device.
Hello! Let me say right away that English is not my native language - sorry. Recently (possibly coinciding with the replacement of the motherboard and processor with new, but identical one to one) - the Dropbox icon became gray and "Connecting..." Windows 10 Pro (22H2, OS Build 19045.2604) Dropbox desktop app (version 220.4.4126) is giving me the "Reconnecting to the internet, this may take a moment" error message, but if you go to "View sync issues", there is a message "You have no sync issues". I will say right away that I have read many messages on the forum, on the Internet and have done all possible and even impossible checks and actions, for example: - deleting cookies and registry entries - completely uninstalling the program and reinstalling it - installing other (earlier) versions - no VPN, no antivirus, firewall disabled - ipconfig /flushdns, disable IPv6 and so on At the same time, the page https://www.dropbox.com/home opens smoothly in the browser and there are no problems with the Internet at all and never have been. Please help me solve my problem! Thanks in advance! P.S. Please delete the duplicate topic: https://www.dropboxforum.com/discussions/Welcome/windows-10-reconnecting-to-the-internet-this-may-take-a-moment/827117/replies/827118
Having issues re-downloading the app on my Windows device. Error code: -1073741674.
Hi all, I am having trouble re-installing dropbox to my laptop running on Windows 11 Home. It started a few days ago after I quit the dropbox program, and cannot reopen it. I uninstalled it thinking reinstalling might solve the problem, but it doesn't. I have tried installing the full package, and also followed the "How to run an advanced re-install" step by step, and the same error message keep showing up. Here are some worthwhile anomalies I think may help those with better understand of the program When it was still installed originally after quitting, the task manager does have Dropbox and dropbox update in the tasks, but no interface of the dropbox program showed up. After trying to reinstall it, the error message will read "Installation failed with an unknown error (Error Code: -1073741674). See the link below for instructions to perform an advanced reinstall. The link brings me to a page that allows me to do a full download. This did not solve my issue. When I navigate to Apps, I will actually find the Dropbox program installed, only cannot be run and having the same issues as before. It has been a few days and support did escalate my case, but no one has contacted yet directly through email, so I'd figure I should open a discussion here. Any input will be helpful. Many thanks,
