Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
DBFILESUserAuthRoutes listFolderLongpoll:timeout: is timing out
One of our users is getting "Request timed out" when our app calls [DBFILESUserAuthRoutes listFolderLongpoll:timeout: ] with the timeout parameter having the default value of 30. The documentation fo...
Greg-DB
Dropbox Staff
Dropbox StaffI believe that's referring to things like proxies, firewalls, etc., which may interfere with connections like this. If your users are likely to be in more restrictive environments like this, you may want to not use that in your app, or user different parameters, etc.
For reference, the API itself supports a longpoll timeout of 30-480 seconds:
https://github.com/dropbox/dropbox-api-spec/blob/d407fe71a0246158c89c94e307d4f2effd55a273/files.stone#L294
There is an iOS-specific limitation to be aware of though, that can limit this further. You can find more information here:
https://github.com/dropbox/dropbox-sdk-obj-c#longpoll-session-timeout-bug
For reference, the API itself supports a longpoll timeout of 30-480 seconds:
https://github.com/dropbox/dropbox-api-spec/blob/d407fe71a0246158c89c94e307d4f2effd55a273/files.stone#L294
There is an iOS-specific limitation to be aware of though, that can limit this further. You can find more information here:
https://github.com/dropbox/dropbox-sdk-obj-c#longpoll-session-timeout-bug
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
