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McSix's avatar
McSix
Explorer | Level 3
7 years ago
Solved

Help first time user

I purchased a dropbox folder from someone on snapchat and was wondering how it works. They asked for my email and I gave it but am I supposed to receive an email with the link or am I supposed to find that info on dropbox?

This is my first time using dropbox. I read online that they can use my email to add me as a member to there share group but if that's so how do I access that?
Thanks
  • Hey everyone!

     

    If someone invites you to become a member of a shared folder, you can either accept the folder from the email invitation, or by going to the Shared tab in your account and clicking on the "Add" button next to the folder.

     

    I hope this helps!

6 Replies

  • tarn23's avatar
    tarn23
    Explorer | Level 4
    7 years ago

    If you have registered Dropbox under your email address, log in. Then you can see the shared folder in your dropbox account.

  • McSix's avatar
    McSix
    Explorer | Level 3
    7 years ago
    I have logged in but I cant find nothing here.
  • tarn23's avatar
    tarn23
    Explorer | Level 4
    7 years ago

    - Is your email which is registered in Dropbox the same as the email you give them to grant access to the folder?

    - Have you check the "Files" section so see any shared folder ?

    - Lastly, usually if someone shares a folder to your Dropbox account, there would be an official email from Dropbox to notify you about the action.

  • McSix's avatar
    McSix
    Explorer | Level 3
    7 years ago
    Yes the email registered is the one I gave them. I've looked in the folder section and nothing. But also no email for it
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    7 years ago

    You need to contact them again then and ask them to resend it. Without them doing that you cannot access it. 

    Theres no way to 'search' for shares to join etc. 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey everyone!

     

    If someone invites you to become a member of a shared folder, you can either accept the folder from the email invitation, or by going to the Shared tab in your account and clicking on the "Add" button next to the folder.

     

    I hope this helps!

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