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DROPBOX: (7) Failed to connect to api.dropboxapi.com port 443: Connection refused
I am trying to connect a wordpress back up plugin -- BackWPup to dropbox. I have several webhosts and it has not been a problem. However on a recent attempt to authorize the application it was rejec...
Greg-DB
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the additional information. From your description, it sounds like your web host would be your network administrator this case.
It does sound like there's an issue with that particular web host, since your other ones are working, or at least a networking issue on the path between that particular web host and the Dropbox servers.
If you'd like, I can ask our team to check if there's anything they can see that would be causing this (though I can't make any promises as to what they'd be able to find or fix from our side). In that case, open a ticket here and supply the output of the following from the affected host:
Mac/Linux:
traceroute api.dropboxapi.com
Windows:
tracert api.dropboxapi.com
Thank you. I will forward the tracert request to the webhost.
Update: I heard back from the backWPup plugin developer with this response:
hmm, so in this case, you have to contact Dropbox support and ask them why they blocked your IP.
Sorry but that all I can help you now
For now, I would suggest you use another backup destination like FTP, AWS S3 or Google Drive(pro version)
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