We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
mikemcrae25
2 years agoNew member | Level 2
Dropbox API: Connection broken: IncompleteRead
Hi everyone,
I am using the API to zip and download folders each with 1000 .jpegs in them (approx 4GB - 5GB). Historically this has been no issue. In the last week however, I have started receiving...
Greg-DB
Dropbox Community Moderator
2 years agoThanks for the report. Can you let me know:
- Are you referring to using the /2/files/download_zip endpoint?
- Does it always fail after 2013265920 bytes, or does that number vary?
- Does it always fail after a specific amount of time? If so, how long is that?
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!