Dropbox API: Connection broken: IncompleteRead

• Python 3.8.10 on Ubuntu 20.04 with the Python dropbox package version 11.36.2

code snippet:

   def __init__():
       self.dbx = dropbox.Dropbox(API keys etc. here)
   def download(self, info: dict):
        dbx_path = info["path"]
        self.logger.log(logging.INFO,f"Downloading {dbx_path}")
        noroot = dbx_path.lstrip('/')
        dl_path = self.dl_path / pathlib.Path(noroot)
        dl_path.parent.mkdir(exist_ok=True, parents=True)
        metadata = self.dbx.files_download_to_file(str(dl_path), dbx_path)
        return metadata

INFO:dbx_downloader:Downloading (file name redacted)
INFO:dropbox:Request to files/download
ERROR:modulenameredacted:('Connection broken: IncompleteRead(54876571369 bytes read, 78618595296 more expected)', IncompleteRead(54876571369 bytes read, 78618595296 more expected))

I couldn't test for the amount of time yet

Here's a traceback.

INFO:redacted_module:2025-02-18 16:53:13.153338+00:00: Downloading REDACTED
INFO:dropbox:Request to files/download
ERROR:redacted_module:('Connection broken: IncompleteRead(55015292051 bytes read, 78479874614 more expected)', IncompleteRead(55015292051 bytes read, 78479874614 more expected))
Traceback: Traceback (most recent call last):
  File "/path/to/.venv/lib/python3.8/site-packages/urllib3/response.py", line 748, in _error_catcher
    yield
  File "/path/to/.venv/lib/python3.8/site-packages/urllib3/response.py", line 894, in _raw_read
    raise IncompleteRead(self._fp_bytes_read, self.length_remaining)
urllib3.exceptions.IncompleteRead: IncompleteRead(55015292051 bytes read, 78479874614 more expected)

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/path/to/.venv/lib/python3.8/site-packages/requests/models.py", line 820, in generate
    yield from self.raw.stream(chunk_size, decode_content=True)
  File "/path/to/.venv/lib/python3.8/site-packages/urllib3/response.py", line 1060, in stream
    data = self.read(amt=amt, decode_content=decode_content)
  File "/path/to/.venv/lib/python3.8/site-packages/urllib3/response.py", line 977, in read
    data = self._raw_read(amt)
  File "/path/to/.venv/lib/python3.8/site-packages/urllib3/response.py", line 902, in _raw_read
    self._fp.close()
  File "/usr/lib/python3.8/contextlib.py", line 131, in __exit__
    self.gen.throw(type, value, traceback)
  File "/path/to/.venv/lib/python3.8/site-packages/urllib3/response.py", line 772, in _error_catcher
    raise ProtocolError(arg, e) from e
urllib3.exceptions.ProtocolError: ('Connection broken: IncompleteRead(55015292051 bytes read, 78479874614 more expected)', IncompleteRead(55015292051 bytes read, 78479874614 more expected))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/path/to/customscript.py", line 104, in _process_msg
    self._work_callback(body)
  File "/path/to/anothercustomscript.py", line 59, in download
    metadata = self.dbx.files_download_to_file(str(dl_path), dbx_path)
  File "/path/to/.venv/lib/python3.8/site-packages/dropbox/base.py", line 1459, in files_download_to_file
    self._save_body_to_file(download_path, r[1])
  File "/path/to/.venv/lib/python3.8/site-packages/dropbox/dropbox_client.py", line 687, in _save_body_to_file
    for c in http_resp.iter_content(chunksize):
  File "/path/to/.venv/lib/python3.8/site-packages/requests/models.py", line 822, in generate
    raise ChunkedEncodingError(e)
requests.exceptions.ChunkedEncodingError: ('Connection broken: IncompleteRead(55015292051 bytes read, 78479874614 more expected)', IncompleteRead(55015292051 bytes read, 78479874614 more expected))

It seems to repeat after almost exactly one hour