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Dropbox API: Connection broken: IncompleteRead
Hi everyone,
I am using the API to zip and download folders each with 1000 .jpegs in them (approx 4GB - 5GB). Historically this has been no issue. In the last week however, I have started receiving...
DB-Des
Dropbox Community Moderator
Dropbox Community ModeratorThank you for that additional information. If the downloads seem to be failing at about an hour it is most likely due to the server timeout. There isn't an option to delay or prevent that.
The /2/files/download endpoint itself is a Content-Download style endpoint and does support Range requests. Using range requests in this case would be a solution we would recommend to handle/resume incomplete downloads. Keep in mind that even requests with ranges set are subject to any server timeouts, so you will want to continue monitoring any failures and use multiple range requests as needed.
Please keep in mind that I'm using the official Python SDK for Dropbox. Does that mean that it is not suitable for large files?
- DB-Des
Hi denseishin,
Our official Python SDK and download endpoint are suitable for handling large files. However, depending on factors such as network conditions and server response times, long-running downloads may sometimes encounter timeouts.
The option to use range requests was suggested to help mitigate this—range requests allow downloading files in smaller parts rather than in a single request. This can help reduce the likelihood of timeouts while still enabling successful file retrieval. That said, you should still be able to download large files without issue under normal conditions.
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