Forum Discussion

mikemcrae25's avatar
mikemcrae25
New member | Level 2
2 years ago

Dropbox API: Connection broken: IncompleteRead

Hi everyone, I am using the API to zip and download folders each with 1000 .jpegs in them (approx 4GB - 5GB). Historically this has been no issue. In the last week however, I have started receiving...
API
denseishin's avatar
denseishin
New member | Level 1
10 months ago

Please keep in mind that I'm using the official Python SDK for Dropbox. Does that mean that it is not suitable for large files?

DB-Des's avatar
DB-Des
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi denseishin,

Our official Python SDK and download endpoint are suitable for handling large files. However, depending on factors such as network conditions and server response times, long-running downloads may sometimes encounter timeouts.

The option to use range requests was suggested to help mitigate this—range requests allow downloading files in smaller parts rather than in a single request. This can help reduce the likelihood of timeouts while still enabling successful file retrieval. That said, you should still be able to download large files without issue under normal conditions.

 

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