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Forum Discussion
barryplum
4 months agoExplorer | Level 3
Dropbox App created with one account, but seems to be identifying as a different account
I've created an app with a dedicated account that our administrator set up for me. The app works great. I've set up Salesforce to connect to the app using an Auth. Provider and Named Credentials. ...
barryplum
4 months agoExplorer | Level 3
So, playing with the api explorer, it looks like there are two, distinct issues. One is that I'm not able to use the team folder as the root for creating my folders via my app.
The second issue is that there are two separate accounts, let's call one IT and the other BP. I created the app under IT. Used that app key and secret to create my connection to salesforce and am calling out to the app with those credentials, and yet it still seems to be using the BP account as the root for the app.
I'm not sure the second one matters if we can get the callout to actually sett the root to the Team Folder and get the sharing to work appropriately. It's just bugging me that it should have nothing to do with the BP account other than the BP account has access to the Team Folder.
Thanks
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