Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Steve L.32
9 years agoExplorer | Level 4
Dropbox authentication on iPhone X
My App's Dropbox authentication is failing on iPhone X and iOS 11. I still do not know the root cause and am just doing an initial inquiry here to learn if there is a known issue. What I can say is ...
- 9 years agoThanks for digging in and tracking this down already! I'm glad to hear you figured this out. Calling authorizeFromController twice would indeed cause this. Enforcing a single call is the right thing to do given the unexpected viewDidAppear behavior.
Greg-DB
Dropbox Community Moderator
9 years agoThanks for digging in and tracking this down already! I'm glad to hear you figured this out. Calling authorizeFromController twice would indeed cause this. Enforcing a single call is the right thing to do given the unexpected viewDidAppear behavior.
Steve L.32
9 years agoExplorer | Level 4
I've restructured the Dropbox authentication flow slightly in light of the iPhone / iPad differences I found. I’ve used Dropbox in this App since 2011, so I’m surprised I didn’t see this issue earlier, although I must note that the viewDidAppear:animated code was added 2017.05.22 - this was my great API 1 --> API 2 commit! This Dropbox App vs. Dropbox web authentication issue might have really existed for the last 6 months and I never noticed it. I’ll have a definitive answer whenever I can borrow a non-iPhone X and see if viewDidAppear:animated is invoked once or twice.
Thanks again for your help.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!