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Digital Innovat's avatar
Digital Innovat
New member | Level 2
10 years ago

DropBox error: This app is currently disabled

I'm using the dropbox_sdk Ruby Gem and get an error of "This app is currently disabled." 


The access token that I'm using is freshly generate and I keep getting this error, even though my app is in development and not disabled.

6 Replies

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  • Could you tell us which app you were using? The app key would uniquely identify it. (Do not share the app secret, just the app key.)

  • ait c.'s avatar
    ait c.
    New member | Level 1
    10 years ago

    I am facing the same issue since yesterday and getting the msg "

    This app is currently disabled.
    I disconnected app and now its not allowing me to connect. 
  • Digital Innovat's avatar
    Digital Innovat
    New member | Level 2
    10 years ago

    My app key is x5izcjkd35y6cc4

    I've generated multiple access tokens, none of them work.

    Thanks for any help you can provide.

  • Are you sure that's the app you're using (that's the app key in your code, and you're using an access token for that app)? You do have a disabled app (but not the one with that app key), and it does show recent attempts to use it.

    Something to double-check: make sure your code is actually using the access token you've generated and not an old token that's saved somewhere.

    If you're still stuck, please open a support ticket: https://www.dropbox.com/developers/contact.

    ("ait c." the same advice goes for you. Double-check that you're using an access token for the app you think you're using.)

  • Digital Innovat's avatar
    Digital Innovat
    New member | Level 2
    10 years ago

    Just for future reference, the application started working a few hours later without any code changes. I am assuming that it takes some time for access tokens to be active. I am not sure exactly how much time this takes as I started working on the application again after a few days.

  • Access tokens do not take time to be active. They're active as soon as they're issued.

    My best guess is that you were somehow still using an old token (from a disabled app).

     

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