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namiqismayil's avatar
namiqismayil
Helpful | Level 5
7 years ago

Dropbox file chooser inside Outlook Add-in

I have been trying to you use Dropbox Chooser to get the file destination from Outlook Add-in. It works fine on Desktop, but when I run the application through Outlook Mobile (on android) app, it lau...
API
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Hello namiqismayil - welcome to our Community!

In regards to your query now, could you clarify if you're developing your own application and share a screenshot of the screen where you're stumbling upon?

Thanks for your response!

PS: Feel free to include any additional information you feel might help.

  • namiqismayil's avatar
    namiqismayil
    Helpful | Level 5
    7 years ago

    Walter,

     

    Here is the screenshot from the add-in and after it launches the browser. after it launches the browser page, I get this "cannot communicate with the https://..." and when I pick a destination and click Choose nothing happens.

     

    So I am comparing it to One Drive picker, which stays inside the Add-in Application. I am wondering if I get communication error because outlook app and this browser page lost a connection.

     

    So is it possible to load it inside the Add-in in Outlook mobile app?

     

    If not, how can I keep the communication going and return to the app after picking the destination?

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      Thanks for the additional information namiqismayil - it's most appreciated.

      Note that I moved your post under a more appropriate section of our Community so the right people get on it and help with your inquiry.

      Let us know if you have anything to add in the meantime!

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      namiqismayil The Dropbox Chooser is only designed and supported for running in standard browser environments, so unfortunately it won't work in Outlook Add-ins like this. I'll pass this along as a feature request for support for this, but I can't promise if or when that might be implemented. 

      • namiqismayil's avatar
        namiqismayil
        Helpful | Level 5
        7 years ago

        Hi Greg,

        Thank you for your reply.

        I came up with this rather interesting scenario. I was working on the same project but haven't done dropbox specific work past couple days.

        Today I clicked the Dropbox Chooser button and expected it to launch the browser window again but instead, it loaded everything inside the add-in page.

        Now I wanted to double-check with you to see if there has been a software update to support this feature and whether it is safe for production.

        Thanks

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