Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Simon29's avatar
Simon29
Helpful | Level 6
5 years ago
Solved

Dropbox and outlook

Hi
I have an iPhone 7 and for some reason I am unable to access Dropbox files and add them to outlook emails. I can do this on my iPad but draw a blank on my iPhone for some reason.
Any help to resolve this would be greatly appreciated. (I have already tried Google but t no avail)

7 Replies

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hey Simon29, welcome to our Community!

    Can you please clarify if you're still having issues with this? 

    Thanks!
  • Simon29's avatar
    Simon29
    Helpful | Level 6
    5 years ago
    Hi
    I’m all sorted now thanks, I did what it said on the screen shot and found the answer to my problem👍
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Glad to hear that, Simon. Thanks for clearing it up for me too!

    See you around the Community and enjoy the rest of your week!
  • NonprofitScotland's avatar
    NonprofitScotland
    New member | Level 2
    5 years ago
    I have the same problem . I have tried every fix possible but nothing works. Outlook will connect to certain folders in our Dropbox business account but not all. Utterly crazy.
  • NonprofitScotland's avatar
    NonprofitScotland
    New member | Level 2
    5 years ago
    This makes no difference, it’s as if outlook sees only certain dropbox folders and it won’t let go off that view even after I deleted the app, cleared cashes etc . Ridiculous

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!