Forum Discussion

vineet mani's avatar
vineet mani
Explorer | Level 3
5 years ago

Dropbox web hooks Uri for enabled and disabled

Hello Team,   I am not receiving webook sometimes after uploading single or mutiple files at Dropbox. But when I disable and re-enable the webook from Dropbox console then I get all pending webho...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

This behavior sounds unexpected, so please open an API ticket from the account that owns the affected app so we can investigate. Please include:

  • the name or key of the affected app
  • the affected webhook URI
  • a sample timestamp of when this occurred

Thanks!

  • vineet mani's avatar
    vineet mani
    Explorer | Level 3
    5 years ago

    Hello Greg,

     

    We have enabled the webhook URI and after the enabled web hook uri is working fine, but after sometime webhook is automaticaly disabled and getting  this error in webhook console.  

     

    Error: Did not receive response from server.

    Response:
    HTTP/1.1 N/A Unknown
    X-Http-Reason: Connection established

    Response Body (First 256 bytes):
    (No response body)

    Thanks & Regards

      Vineet Mani

     

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago

      We replied to your support ticket yesterday. Please check the inbox for the email address on the account that owns the app for more information. 

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!