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Forum Discussion
DropboxApp - Not able to login to Dropbox account from the printer front panel
Tried to login to the Dropbox account using the credentials through the Dropbox app which was configured in the printer. The authentication failed with "Incorrect user name or password" though the correct credentials were entered in the printer.
Checked the logs for the login API https://api.dropboxapi.com/2/account/login_with_password and got the response as:{".tag": "requires_two_factor", "checkpoint_token": "xxxxxxxx", "checkpoint_token_expires": "2018-11-27T00:17:11Z", "delivery_mode": {".tag": "email"}, "message": "We sent a code to xxx@xy.com and any devices you\u2019ve linked to this account. Enter the code to continue."}
The expected response is : {".tag": "success", "user_id": 123456, "oauth2_access_token": "xxxxxxx"}
The authentication is failed in many of the printer models. Is there any security level changes made from Dropbox Login API.
Note : Two Factor Authentication feature of Dropbox is turned off for the account
1 Reply
- Greg-DB
Dropbox Community Moderator
Dropbox implements a variety of security features in order to protect our users' accounts.
The 'requires_two_factor' result is a valid response that the app should handle.
If you're a user of the app, please reach out to the developer of the app for help.
If you're the developer of the app and something isn't working correctly, please open an API ticket with more details so we can look into it for you.
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