Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
Edneth_Girao
3 years agoExplorer | Level 4
Embedder not presenting its entire content
Hello,
We are facing an issue while using the Dropbox iframe resource to present user's spreadsheets in our application. There is a problem causing the bottom part of the spreadsheet (where the tabs are located) is getting hidden from the visible screen area.
After trying some workarounds with no success, we realized that the official Dropbox documentation for iframes has the same issue. An example scenario is shown in the image below, you can also check in the documentation: https://www.dropbox.com/developers/embedder
We would like to receive some support in order to fix this problem. Best regards!
Thanks for reporting this issue. This issue is now fixed and should be working properly.
Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention.
6 Replies
- Greg-DB3 years ago
Dropbox Community Moderator
Thanks for the report! I'll ask the team to fix that up.
- Edneth_Girao3 years agoExplorer | Level 4
- Greg-DB3 years ago
Dropbox Community Moderator
Edneth_Girao This is open with the team, but I don't have any news yet. I'll follow up here once I do.
- Edneth_Girao3 years agoExplorer | Level 4
Right,
Thank you again for your support.
Best regards.
- Greg-DB3 years ago
Dropbox Community Moderator
Thanks for reporting this issue. This issue is now fixed and should be working properly.
Apologies for any inconvenience this may have caused, and thanks again for bringing this to our attention. - Edneth_Girao3 years agoExplorer | Level 4
Greg-DB Thanks for all your and the teams effort, it appears to be working as it should now.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.6,039 PostsLatest Activity: 2 days ago
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!