Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
timrobinson33
3 years agoHelpful | Level 6
error 500 when trying to access a folder with a shared_link using Dropbox API
Hello,
I am trying to get the contents of a folder using a shared link like this:
{"path": "", "shared_link": {"url": "https://www.dropbox.com/sh/xxxxx"}}
I have tried both direct HTTP using postman and also using the Dropbox Javascript API, with exactly the same results - both times I get an HTTP 500 response but no error detail
if I use a folder path like this it works fine:
{"path": "/SomeFolder "}
I have tried different shared links, different folders, different access tokens, even different user accounts but every time the same result
This should be working again now. Please let us know if you're still seeing any issues. Thanks!
3 Replies
- Здравко3 years agoLegendary | Level 20
As always, status doesn't show any incidents. 🤦 The staff will say - this incident is NOT meaningful/important enough. 🤷
- Greg-DB3 years ago
Dropbox Community Moderator
Thanks for the report! We're looking into it. I'll follow up here once I have an update for you.
- Greg-DB3 years ago
Dropbox Community Moderator
This should be working again now. Please let us know if you're still seeing any issues. Thanks!
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!