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uddhav542's avatar
uddhav542
Explorer | Level 3
2 years ago

Failed to Load Request Error when using DropBox Chooser API

We use the Dropbox Chooser API and have recently started having a problem with it (from last two days). Now when the user selects a file from the Chooser pop-up then clicks "Choose" to confirm their selection, an error appears saying "Failed to load request". The pop-up window does not close and nothing is returned to our app. But this is happening only in MacOS (in all browsers). It is working fine in Windows and Linux. 

 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report! This doesn't seem to reproduce for me in Chrome, Firefox, or Safari on macOS though. Do you have a sample page that reproduces this issue that you can share? Otherwise, can you share the specific code/parameters you're using to set up the Chooser so we can reproduce this? Feel free to open a ticket here if you'd prefer to share privately.

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