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Forum Discussion

Orla_h's avatar
Orla_h
New member | Level 2
9 years ago

File size limit with save_url?

I'm using the DropboxClient.SaveUrl method. Is there any file size limit when Dropbox goes to upload the file from the location?    
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
The SaveUrl functionality doesn't have a file size limit, but the download operations on the Dropbox servers do time out after 5 minutes. So, if it takes longer than 5 minutes to transfer the file from the URL to the Dropbox servers, the file won't be saved.
tristanlesaca's avatar
tristanlesaca
Explorer | Level 3
9 years ago
I'm using SaveUrl too to upload a 69 MB file but it is not uploaded to my Dropbox. It works when I'm uploading a smaller file
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 years ago

    tristanlesaca What error or output do you get?

    • tristanlesaca's avatar
      tristanlesaca
      Explorer | Level 3
      9 years ago
      There is no error, the file just doesn't get uploaded to my Dropbox. Perhaps its because of the 5 min time out. Anyway, I used the files/upload endpoint instead of /save_url and it works with large files now. But hopefully there is a way to continue using /save_url with large files without the servers timing out. Or perhaps something similar to /upload_session using save_url.
      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 years ago

        You should be able to use save_url. If you're not getting an error, what is being returned? It should be a job ID that you can check with save_url/check_job_status. Please share the result so we can look into it.

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