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Forum Discussion

Orla_h's avatar
Orla_h
New member | Level 2
9 years ago

File size limit with save_url?

I'm using the DropboxClient.SaveUrl method. Is there any file size limit when Dropbox goes to upload the file from the location?    
API
tristanlesaca's avatar
tristanlesaca
Explorer | Level 3
9 years ago
/save_url/check_job_status returns in_progress. And small files upload perfectly. But again, I think its the 5 minute time out that prevents the file from uploading.
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
If you call /save_url/check_job_status again to check later (e.g., after at most 5 minutes) it should return either information about the successfully saved file, or an error message indicating the issue. Can you call again and check what you get?
  • zconq's avatar
    zconq
    Explorer | Level 3
    8 years ago

    I'm also having some download failures using the the save_url endpoint. (I'm checking job status after 5 seconds and they've already failed.) 

    {
  ".tag": "failed",
  "failed": {
    ".tag": "download_failed"
  }
}

    In a batch of 6, between 0 and 3 will fail seemingly at random.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 years ago

    If you're seeing these fail quickly, please open an API ticket with a sample we can reproduce the issue with so we can look into it:

     

    https://www.dropbox.com/developers/contact

     

    Thanks in advance! 

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