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Files uploaded via API cannot be found on web app
Starting yesterday, we started having problems viewing files that were uploaded via the API.
The .Net API client reports that the upload was successful, and using the .Net API to download the f...
Yes, we are looking at the correct account & using the correct API key.
On our end, we have changed nothing - any file uploaded by our web app a few days ago can be seen. Files uploaded in the past 48 hours cannot be seen. However, the files exist - both files uploaded in the past that show on the Dropbox site, as well as files uploaded after the problem began.
The files can be retrieved via the API. Just cannot be seen on the Dropbox site.
Greg-DB
Dropbox Community Moderator
Dropbox Community ModeratorThanks for following up. I'll be happy to look into this more specifically, but I'll need some more information. Please reply with:
- the steps to reproduce the issue, including relevant code snippet(s) and parameter value(s), but don't include any access or refresh token(s)
- the text of the output
- an example of how you're checking for but not seeing the uploaded files in the expected location, such as a screenshot of what you're seeing on the Dropbox web site
Feel free to open a ticket with API support here if you'd prefer to share privately.
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