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bb-jacin's avatar
bb-jacin
Explorer | Level 3
3 years ago

/files/save_url has high rate of failure

Hi, I am currently testing using the /files/save_url API endpoint and am experiencing a high rate of failure. I am testing using a set of 6 small image files stored in S3-compatible storage environme...
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nyou045's avatar
nyou045
New member | Level 2
2 days ago

Looks like this is still a problem in 2026. Here's an example errors output from my Python script:

FAILED after 9s https://nz-imagery.s3.amazonaws.com/auckland/auckland_2022_0.075m/rgb/2193/AY30_1000_4743.json 1162 bytes SaveUrlResult('async_job_id', 'XGNn-ChuPpYAAAAAAAAAAQ') SaveUrlJobStatus('failed', SaveUrlError('download_failed', None))

FAILED after 6s https://nz-imagery.s3.amazonaws.com/auckland/auckland_2022_0.075m/rgb/2193/AY31_1000_2427.json 1161 bytes SaveUrlResult('async_job_id', 'wE6jqobcPoEAAAAAAAAAAQ') SaveUrlJobStatus('failed', SaveUrlError('download_failed', None))

FAILED after 6s https://nz-imagery.s3.amazonaws.com/auckland/auckland_2022_0.075m/rgb/2193/AY31_1000_3031.json 1163 bytes SaveUrlResult('async_job_id', '8M1dCfp8QgUAAAAAAAAAAQ') SaveUrlJobStatus('failed', SaveUrlError('download_failed', None))

When it does work, the performance seems a lot lower than I expected too - it takes ~95s to save a 99.4MB file (1MB/s, 8.374Mbit/s)

Copied after 95s https://nz-imagery.s3.amazonaws.com/auckland/auckland_2022_0.075m/rgb/2193/AY31_1000_3520.tiff 99435762 bytes

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