We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
wallofmoments
9 years agoExplorer | Level 3
filesSaveUrl endpoint down yesterday (5th of July 2017)?
Hello, I use the Dropbox NodeJS library (2.4.0) in the backend of my web app. When a new photo/video is uploaded, the backend generates a link and uses the filesSaveUrl function to save it to...
- 9 years agoHi Rik, there was an issue affecting /save_url yesterday, but that should be fixed now. Please let us know if you're still seeing any problems. Thanks!
Greg-DB
Dropbox Community Moderator
9 years agoHi Rik, there was an issue affecting /save_url yesterday, but that should be fixed now. Please let us know if you're still seeing any problems. Thanks!
wallofmoments
9 years agoExplorer | Level 3
Hello Greg,
Thanks for the prompt response. That issue is solved now, but another one popped up in the Dropbox web UI. When I sort files by name, some files are missing in the web UI. When I sort by added date, they are there. When I search for them in the top right input field, they're found as well. There also displaying in the synced folder.
Example: file 20170705_05235_anoniem.jpg and 20170705_15416_anoniem.jpg are in the Dropbox folder, but are missing from the web UI

Best,
Rik
- Greg-DB9 years ago
Dropbox Community Moderator
Hi Rik, I can't help with issues for the web site itself, so please open a ticket with support here:
https://www.dropbox.com/support
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!