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Forum Discussion
Albertcancook
9 years agoNew member | Level 2
How can I disable the captcha on signing
Hi Greg,
I just encountered some problems with our selenium testing, it seems our signing for our app just recently aquired a captcha. captcha is good for security but bad for automation run :) .
Is there any account or any test environment, we can use for our application testing where we dont face captcha issue.
14 Replies
- Greg-DB9 years ago
Dropbox Community Moderator
Dropbox does have an abuse detection system in place to detect and prevent automated logins to help protect our users against account compromise. It uses a variety of factors to decide whether or not to display a captcha, so whether or not you see it may vary over time.
Unfortunately though, no, Dropbox doesn't provide a way to bypass the captcha for testing. We'll consider it a feature request.
Apologies I don't have a better answer for you! - kevindh8 years agoNew member | Level 2
Hi, I am working in a company where we provide the dropbox to every user for back up and if needed we also buy the space. But my bad that whenever i create forwarder and try to setup the dropbox as a security captcha is coming. What i found is its not fully responsive sometimes it takes more than 30 min to get rid of captcha. And its good to have security but its need to be quite responsive. Thanks
- ifedapo8 years agoNew member | Level 2
You may login with Google to avoid captcha. Works for me
- Bachata6 years agoNew member | Level 2
Thank you! Thank you! Thank you! This also works if you sign in with Apple too. That 10 minute long Captcha is ridiculous!! I'm all for security, but I'm also for efficiency. Taking 10 minutes to log in every time is absurd!
- skidooer_314 years agoExplorer | Level 4
I tried that but i get an error and it just won't allow my ipad to connect with dropbox. Keeps getting the error dropbox/captcha is needed to authenticate the connection. I've done just about everything i could think of to eliminate this. From deleting my dropbox account and my avg and my other firewalls. Still no good.
- skidooer_314 years agoExplorer | Level 4
I've tried to go in thru apple also and still all the same error on my ipad. dropbox/captcha required for authentication. I may as well delete dropbox. No problem uploading to it but no way to connect it to my ipad and i've neveer had this problem before.
- skidooer_314 years agoExplorer | Level 4
Hi:
I've tried to sync my ipad to dropbox and i keep getting the same error. Dropbox/captcha required for authenication. I've deleted dropbox and reinstalled it. Having to replace all my files again. I've also switched off evrything i could under microsoft and goodle security. I deleted my antivirus and still the same.
- Greg-DB4 years ago
Dropbox Community Moderator
skidooer_31 For help with the Dropbox sign in process please reach out to support: https://www.dropbox.com/support/
- skidooer_314 years agoExplorer | Level 4
I've already sent this complaint to Dropbox and i still didn't get any reply other than yours. So now your sending me to support again. Like i said there is nothing in support to answer my question. I only want to be able to connect dropbox with my ipad. If no one can tell me why this is happening then dropbox ain't good for any use i may have.
- skidooer_314 years agoExplorer | Level 4
I can use dropbox to import my material but i can't export it when i need it. Says my browser for dropbox is required before allowing a transfer. I've tried 3 different browsers and i still have the same problem. About ready to delete it for good.
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