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Forum Discussion
Adeel1
3 years agoNew member | Level 2
Inquiry about API Requests Limit and Pricing Plans
We have been utilizing your API services to integrate with your platform, and provide valuable features to our users. We have some questions regarding the API requests limit and associated pricing, a...
Greg-DB
Dropbox Community Moderator
3 years ago1. The Dropbox API does have a general rate limiting system that applies to all account types, but we don't have specific rate numbers documented for that, and we cannot increase the limits for any particular app, user, or team. Apps should be written to handle these rate limit responses automatically. Also note that not all responses with a 429 or 503 status code indicate explicit rate limiting, but in any case that you get a response with 429 or 503 status code the best practice is to retry the request, respecting the Retry-After header if given in the response, or using an exponential back-off, if not. I recommend referring to the error documentation and Error Handling Guide for more information.
Additionally, there is a specific limit for uploads to some Dropbox team plans of "1 billion API calls/month" for "data transport" noted here. This is a limit on the number of upload API calls that can be made per team per month, for certain Dropbox team plans only. Note that this only applies to upload calls, and not other types of calls. You can find more information on this limit in the developer documentation here.
2. There are no charges for hitting a rate limit. If the Dropbox API rejects a call due to rate limiting, it will just respond with an error response; this does not incur a cost.
3. No, the Dropbox API rate limiting system applies to all account types the same. It does mainly operate per-user though, so it will automatically accommodate more end-users connecting their Dropbox accounts to your app.
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