Forum Discussion

petepete717's avatar
petepete717
Helpful | Level 6
3 years ago

Internal Server Error 500 when sharing folder

When running my code I can share a folder one or two times but then I receive the Internal Server Error 500 afterwards.   Creating the shared folder works:   client.sharing.shareFolder(path: path...
API
Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the report. Can you share several request IDs (see here) for some of these failures? That would help us check on it.

petepete717's avatar
petepete717
Helpful | Level 6
3 years ago

Here you go:

 

When I run 

switch error {

            case .internalServerError(let code, let message, let requestId):

                print("InternalServerError[\(requestId)]: \(code): \(message)")

 

 

it prints

InternalServerError[nil]: 500: Optional("")

 

I also checked: The sharedFolderID is correct.

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for following up. Unfortunately it appears the request ID is not actually getting set there for some reason.

     

    Can you confirm if you're performing these calls using an app owned by the Dropbox account you're using to post in the forum here? We can try to look up the failures that way instead.

    • petepete717's avatar
      petepete717
      Helpful | Level 6
      3 years ago
      Hi Greg
      Yes I checked - it is from the same account as I am posting from here on the forum.
      Thanks for looking into this. Without this functionality working 100% unfortunately I cannot publish my app.
      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Thanks for confirming! We'll look into it and I'll follow up here with any updates for you.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!