Forum Discussion

Håkan W.'s avatar
Håkan W.
New member | Level 1
11 years ago

iOS users commonly experiencing API error with error code "-11004"

Hello, We have a problem with our iOS app, which is using the built-in iOS 7 (and above) dropbox app extension to import dropbox files into the app. Randomly many users get the following (which i...
API
Bamby C.'s avatar
Bamby C.
New member | Level 1
10 years ago

I too am experiencing the error 11004 when attempting to download a psd file from Dropbox. It will usually open in the Photoshop Touch creative cloud. I have been trying several times over the past 2 days and continue to get that error. 

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!