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timrobinson33's avatar
timrobinson33
Helpful | Level 6
3 years ago
Solved

javascript - filesGetTemporaryLink API gives intermittent 500 error

Hi,   I'm using the javascript API and calling filesGetTemporaryLink() every so often (maybe 1% of the time) it gives a 500 response code. I'm repeatedly testing on the same set of files and it d...
API
  • Greg-DB's avatar
    Greg-DB
    3 years ago

    We looked into this and we believe we've mitigated that particular issue. Please let us know if you're still seeing any issues. Thanks again!

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

We looked into this and we believe we've mitigated that particular issue. Please let us know if you're still seeing any issues. Thanks again!

timrobinson33's avatar
timrobinson33
Helpful | Level 6
3 years ago

Thanks - I have implemented an exponential backoff retry but while testing it I noticed the problem didn't seem to be happening any more

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